Contact UsMobile Customer LoginHome
DMS was Recognized for Delivering World-Class Customer Service by Customers

Customer Service

DMS Health Technologies provides proven, best-in-class customer service, dedicated to building relationship with you and the communities you serve.

For the second consecutive year, DMS Health Technologies was recognized for delivering "world-class" customer service as a recipient of the 2008 and 2009 NorthFace Scoreboard Award℠. The award is presented annually by the Omega Management Group Corp. to companies who, as rated by their own customers, achieved excellence in customer satisfaction during the prior calendar year.

Here is how our customers rate their customer service experience with DMS:

  • Mobile Imaging and Fixed-Site Imaging Services
    - 99% satisfaction with technologist
    - 98% overall customer satisfaction with services
  • Interim Solutions
    - 99% sales support satisfaction
  • Philips Equipment Sales
    - 99% sales representation satisfaction
  • Philips Equipment Service
    - 100% relationship satisfaction
    - 99% delivery and installation satisfaction
    - 95% service resolution satisfaction

Our customer satisfaction results don’t occur without instilling superior service core to our values and ensuring everyone involved pays exceptionally close attention to details.