Customer Service
DMS provides proven, best-in-class customer service, dedicated to building relationship with you and the communities you serve.DMS Health Technologies was recognized for delivering "world-class" customer service as a recipient of the 2008 NorthFace Scoreboard Award℠. The award is presented annually by the Omega Management Group Corp. to companies who, as rated by their own customers, achieved excellence in customer satisfaction during the prior calendar year.
Here is how our customers rate their customer service experience with DMS:
- Mobile Imaging and Fixed-Site Imaging Services
- 99% satisfaction with technologist
- 98% overall customer satisfaction with services - Interim Solutions
- 99% sales support satisfaction - Philips Equipment Sales
- 99% sales representation satisfaction - Philips Equipment Service
- 100% relationship satisfaction
- 99% delivery and installation satisfaction
- 95% service resolution satisfaction
Our customer satisfaction results don’t occur without instilling superior service core to our values and ensuring everyone involved pays exceptionally close attention to details.
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DOTmed Video Profile of DMS Health Technologies at RSNA
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